SymCentral 2022 Conference – Info

You may have seen some pictures… or possibly a 2nd Line parade video or two… well we’re pleased to announce the conference was a great success and we’ve added it to our site! Along with more photos, most of the presentations that were covered at the event are available! Please select “2022 New Orleans, LA” under the conference menu for more information – we’ll be updating this page as more photos come in!

SymCentral 2022 Conference – Registration is Now Open!

Get ready to network with your fellow credit union colleagues amongst the historical New Orleans backdrop filled with jazz, one of a kind cuisine, and southern hospitality! We are excited to announce that registration is now open! Visit for all conference information and to Register!

What: 2022 Annual SymCentral Users Group Conference
When: March 14-16, 2022
Where: Jung Hotel New Orleans Downtown

Protecting public health and safety continues to drive the City of New Orleans, our host city’s, response to COVID-19. Please familiarize yourself with the latest information regarding mask and gathering guidelines as well as all vaccine & testing requirements. Please visit Ready Nola.Gov

See you in the Big Easy!

SymCentral 2022 Conference – Save The Date!

We are excited to announce that we’ll be holding our annual user conference down south in New Orleans, Louisiana. Get ready to network with your fellow credit union colleagues amongst the historical New Orleans backdrop filled with jazz, one of a kind cuisine, and southern hospitality! Please Save the Date!

What: SymCentral Users Group Conference – 2022

When: March 14-16, 2022

Where: Jung Hotel – New Orleans, LA

We will be publishing our agenda and opening up registration soon, so please be on the lookout for additional announcements.
Still have questions? Feel free to contact our committee by sending an email to

SymCentral 2021 Mini-Virtual Conference

We are excited to announce that our first mini-virtual conference will be taking place on Tuesday, August 10th. The half-day conference will feature two guest speakers, two round table events as well as a thirty-minute vendor showcase session. The agenda for the event can be downloaded here.  SymCentral Members were recently emailed the registration link however, if you did not receive it, please email the SymCentral Board for an invite. We hope to see you all soon!

SMUG Listserv Emails

It was discovered that some recent changes to O365 were causing SMUG emails to be blocked/quarantined. We worked with our vendor and implemented changes to reduce the likelihood of this occurring however, if you’re still experiencing the issue please add “” and “” to the “Allowed Sender” list as well as release any SMUG emails in the “Quarantine” folder. If you’ve made those changes and still experiencing issues please email us at for additional support. We’re sorry for the inconvenience and thank you for patience and understanding!

SymCentral 2021 Conference Postponed!

Everyone, due to the ongoing pandemic, safety concerns, and travel restrictions the SymCentral Board unfortunately had to make the tough decision to postpone the 2021 Conference. However, we are finalizing the plans for the 2022 Conference which will be in person & still in New Orleans! We are also strongly considering some virtual events throughout the year! We miss you, please stay safe & healthy! More updates will be coming soon.

New SymCentral Officers!

We’re excited to announce the newly elected officers of SymCentral!

  • President – Joe Knapton, Educators CU, Racine, WI
  • Vice-President – Eric Sheldon, Advia Credit Union, Parchment, MI
  • Secretary – Heidi Barris, Michigan Schools & Government CU, Clinton, TWP, MI
  • Treasurer – Brenda Taylor, Generations Federal CU, San Antonio, TX

We also want to welcome Nate Weiland, of Blackhawk CU, Janesville, WI as a new director-at-large.

SymCentral 2020 Conference Postponed

Updated 2020-03-13

Our SymCentral Board has been closely monitoring the spread of the COVID-19 virus the past couple of weeks and have made decisions based on the best information. Given the current unfolding global pandemic, the number of cases of COVID-19 in New Orleans and elsewhere, and the Louisiana Governor’s recent emergency order, we feel the only acceptable course of action is to postpone the 2020 SymCentral conference .

We are in the process of navigating this unique situation and what that means for all our credit union participants and all of our exhibitors who have invested with us in this event. We will continue to provide updates to our community once more information is known.

At this time several items are still in the works, including the following:

• We are attempting to re-schedule this conference with the Jung Hotel for a week in March 2021.

• SymCentral Refunds: We are working out the logistics of refunds and will provide more details soon.

• Hotel Room Reservations: Refunds to the Jung Hotel will be handled by the Jung Hotel in as timely a fashion as they can handle (we’re not the only event that is cancelling with them). If you booked through the booking link on our site, please be aware the hotel will cancel your reservation for you; and they ask that you do not reach out to them directly. If you did not book through the link, please notify the Jung Hotel.

Be on the lookout for another communication from us soon! If you have further questions please feel free to reach out. If we don’t respond right away, please be patient. Thank you for your understanding in this unprecedented time!